Breakdown Ice

Broken Ice Maker? Our Ice Machine Experts are happy to help!

Broken Ice Maker? You’ll Still Have Ice!

Even the best commercial ice makers break down from time to time. With an Ice Masters subscription, a broken ice maker doesn’t have to be a big headache.

If you have a broken ice maker during normal operation and need ice machine repairs, we’ll provide your business with ice while our expert technicians fix your ice machine problem. We include Breakdown Ice in the price of your subscription – and we’re proud to be the only national company to offer this.

When you get a subscription from Easy Ice, you get more than just a top-of-the-line ice machine – you get a guaranteed ice supply for your customers and employees.

Never Run Out of Ice

Call us :866-easyice (327-9423)

How it Works

If the ice machine is down due to problems or damage stemming from the unit, we’ll deliver your daily ice need to you as long as it’s down. If we can’t get out to you, we’ll reimburse you for the cost of your replacement ice.

The only time Breakdown Ice does not apply is if you caused the broken ice maker problem due to misuse or you don’t maintain the proper operating environment.

For a more detailed explanation of your responsibilities, see our page entitled What’s Not Included.

To avoid a broken ice maker, you need proper installation, routine maintenance, and an optimal operating environment. Our skilled team will guarantee the first two, but maintaining a suitable environment is the customer’s responsibility.

Operating Environment
  • Filterable water at the appropriate flow rates and pressure.
  • Proper electrical setup – often a dedicated circuit.
  • Adequate drainage that allows enough slope for water to flow.
  • Operating temperatures between 45- and 90-degrees Fahrenheit.
  • Sufficient air flow and temperature to allow heat to escape.

Peak Ice

We also offer Peak Demand Ice in select markets. Peak Ice is available for special events or unusually hot days where ice demand is higher than the machine can produce.

Although Peak Ice isn’t free, it is convenient and a great option when you’re running low on ice.

We are always expanding our Peak Ice program, so give us a call for availability and pricing.

FDA Approved

The FDA defines ice as food, so ice packaging companies must always meet federal standards. All our Breakdown Ice is FDA approved, food-grade quality ice.

Never Run Out of Ice

Easy Ice makes sure you never run out of ice, even if your unit is down for ice machine repairs. Contact us for the most reliable ice supply for your business!